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Last Updated: October 5, 2025
At Shirtefy, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, you can request a return or exchange within 7 days of receiving your item.
To be eligible for a return, the product must be unused, unwashed, and in its original packaging. Items that have been worn, damaged, or altered will not be accepted for return.
If you wish to return or exchange your order, please contact us via WhatsApp at +92 322 7992474. Our representative will be available to assist you and guide you further through the process.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 5–10 business days.
Certain products, such as custom printed shirts or personalized designs, are non-returnable unless they arrive damaged or defective. Please ensure you confirm all details before placing custom orders.
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery through WhatsApp at +92 322 7992474. We’ll replace the product or issue a refund after verification.
For any questions regarding returns, refunds, or order issues, please reach out via WhatsApp at +92 322 7992474. Our team will be happy to help you further.
